Michelle is the owner of Virtual Hand and has over 30 years experience in the world of office administration and over 15 years experience at Senior and Board level, gained in a variety of industries; Finance, Textiles, Charity, Advertising, Marketing and Distribution; all in Yorkshire.
She is a fully qualified trainer in Microsoft packages (Word, Excel, Access, PowerPoint and Outlook) and also has a background of 20+ years in the Military and brings all that discipline, ‘can-do’ attitude as well as fun and commitment to support her clients every step of the way.
I've spent my working life in either an office or a training room - helping others to understand, develop and grow. Lots of years supporting C Suite Directors to get stuff done. Nearly 30 years in the military so know all about 'hurry up and wait' not something I'm a fan of so am quick to respond, take action and support.
Extracting and planning workload so all gets done, on time and in a logical order. Having conversations to understand everything that needs to be done and working with individuals or teams to execute an action plan.
Delegating to my team to support both me and my clients.
VA of the Year North East 2019.
Making sure my clients are doing what they love.
Encouraging and supporting my clients to succeed.
Working with the business owner to show them the impact of working with a team - with me as the head, guiding, supporting and generally cheering them on to achieve their goals.
Encouraging and being part of their team.
Directly with the leader!
As part of a team, fully informed and proactive to ensure no balls are dropped.