Our Code of Ethics

We are driven and guided by our values.

Making a difference

We do what we can to care for each other and the planet.

Learning & growing

We seek out new perspectives and opportunities to learn.

Being kind & empathetic

We are kind to ourselves and others as we learn along the way.

This Code of Ethics outlines Everyday People’s business practices and how we work with our employees, community, customers, and suppliers.

We are a very small remote team so some of the actions reflect those of the founder.

For questions about our code of ethics email sam@everyday-people.org

As a Good Business Charter accredited organisation, we are committed to the following ten components:

1. Paying the real living wage
2. Fair hours and contracts
3. Employee wellbeing
4. Employee representation
5. Diversity and inclusion
6. Environmental responsibility
7. Paying fair tax
8. Commitment to customers
9. Ethical sourcing
10. Prompt payment to suppliers

Employee wellbeing

We are committed to

• Creating an environment that allows employees to flourish and achieve their full potential.
• Creating a balance between work responsibilities with other commitments such as caring commitments, further learning, and other interests.
• Creating a culture based on shared values and trust.
• Integrating health and wellbeing into everyday practices.

We do this by

• Making physical and mental wellbeing activities the number one priority.
• Offering flexible or customised working hours.
• Providing ongoing opportunities for learning and personal & professional growth.
• Being open and understanding of individual values.

We measure effectiveness by

• Monitoring wellbeing, workload, and job fulfilment via monthly check-ins as well as having an open-door policy.

Employee contracts and representation

We are committed to

• Implementing employment practices which make the employee feel valued, understood, and respected.

We do this by

• Ensuring all work-related information is clear and accessible.
• Paying the real living wage as a minimum.
• Having no zero-hour contracts.
• Paid sick leave.
• Providing a forum where employees can give feedback and make suggestions.
• Investing in leadership development.
• Ensuring our employees are well informed about their rights.

We measure effectiveness by

• Annually reviewing and updating employment practices and procedures.
• Having quarterly employee consultations.

Equality, Diversity and inclusion

We are committed to

• Ensuring that everybody we work with and visit the hub feels equal and valued.
• Creating a sense of belonging.

We do this by

• Ensuring at least 50% of our workforce is made up of underrepresented members of society.
• Continually seeking to understand new perspectives.
• Continually improving our digital accessibility

We measure effectiveness by

• Monitoring how equality, diversity and inclusion are working in practice, reviewing them annually, and considering and taking action to address any issues.

Environmental responsibility

We are committed to

• Continually monitor and reduce environmental impacts.
• Raising awareness by promoting environmental activities.

We do this by

• Providing employee training and awareness-raising
• Raising awareness of good practices via our hub, newsletter and social media
• Implementing energy efficiency improvements, including increasing natural light, energy-efficient equipment, improving insulations
• Implementing waste reduction procedures, including repairing, recycling & reusing
• Implementing water reduction procedures, including collecting rainwater
• Using public transport when possible
• Improving digital sustainability by using a green host, optimising our website, deleting old data

 We measure effectiveness by

• Monitoring and documenting energy reduction every 6 months
• Monitoring and documenting waste reduction

Commitment to customers 

We are committed to

• Caring for everybody we work with
• Having honest and transparent communications
• Seeking feedback
• Ensuring our marketing and customer engagement activities are respectful and ethical
• Ensuring the privacy and security of our customers’ information

We do this by

• Communicating our commitment to customers on our website / via email
• Monitoring customer and visitor satisfaction via annual survey and promoting our open-door policy

 We measure effectiveness by

• Following up on feedback

Ethical Sourcing

We are committed to

• Working with suppliers within a 40-mile radius when possible.
• Using ethical financial institutions
• Working with supplies who share our values
• Ensuring independent contractors / outsourced staff are paid the real living wage

We do this by

• Auditing suppliers for good business practices
• Banking with an ethical bank
• Refusing to work with unethical businesses

We measure effectiveness by

• Monitoring and reporting percentage spent with local suppliers
• Conducting an annual audit of suppliers

For questions about our code of ethics email sam@everyday-people.org

This code of ethics was last updated on 09/11/2022