Code of Ethics
Our Code of Ethics
We are driven and guided by our values.
Making a difference
We do what we can to care for each other and the planet.
Learning & growing
We seek out new perspectives and opportunities to learn.
Being kind & empathetic
We are kind to ourselves and others as we learn along the way.
This Code of Ethics outlines Everyday People’s business practices and how we work with our employees, community, customers, and suppliers.
We are a very small remote team so some of the actions reflect those of the founder.
For questions about our code of ethics email sam@everyday-people.org
As a Good Business Charter accredited organisation, we are committed to the following ten components:
- Paying the real living wage
- Fair hours and contracts
- Employee wellbeing
- Employee representation
- Diversity and inclusion
- Environmental responsibility
- Paying fair tax
- Commitment to customers
- Ethical sourcing
- Prompt payment to suppliers
Employee wellbeing
We are committed to
- Creating an environment that allows employees to flourish and achieve their full potential.
- Creating a balance between work responsibilities with other commitments such as caring commitments, further learning, and other interests.
- Creating a culture based on shared values and trust.
- Integrating health and wellbeing into everyday practices.
We do this by
- Making physical and mental wellbeing activities the number one priority.
- Offering flexible or customised working hours.
- Providing ongoing opportunities for learning and personal & professional growth.
- Being open and understanding of individual values.
We measure effectiveness by
- Monitoring wellbeing, workload, and job fulfilment via monthly check-ins as well as having an open-door policy.
Employee contracts and representation
We are committed to
- Implementing employment practices which make the employee feel valued, understood, and respected.
We do this by
- Ensuring all work-related information is clear and accessible.
- Paying the real living wage as a minimum.
- Having no zero-hour contracts.
- Paid sick leave.
- Providing a forum where employees can give feedback and make suggestions.
- Investing in leadership development.
- Ensuring our employees are well informed about their rights.
We measure effectiveness by
- Annually reviewing and updating employment practices and procedures.
- Having quarterly employee consultations.
Equality, Diversity and inclusion
We are committed to
- Ensuring that everybody we work with and visit the hub feels equal and valued.
- Creating a sense of belonging.
We do this by
- Ensuring at least 50% of our workforce is made up of underrepresented members of society.
- Continually seeking to understand new perspectives.
- Continually improving our digital accessibility
We measure effectiveness by
- Monitoring how equality, diversity and inclusion are working in practice, reviewing them annually, and considering and taking action to address any issues.
Environmental responsibility
We are committed to
- Continually monitor and reduce environmental impacts.
- Raising awareness by promoting environmental activities.
We do this by
- Providing employee training and awareness-raising
- Raising awareness of good practices via our hub, newsletter and social media
- Implementing energy efficiency improvements, including increasing natural light, energy-efficient equipment, improving insulations
- Implementing waste reduction procedures, including repairing, recycling & reusing
- Implementing water reduction procedures, including collecting rainwater
- Using public transport when possible
- Improving digital sustainability by using a green host, optimising our website, deleting old data
We measure effectiveness by
- Monitoring and documenting energy reduction every 6 months
- Monitoring and documenting waste reduction
Commitment to customers
We are committed to
- Caring for everybody we work with
- Having honest and transparent communications
- Seeking feedback
- Ensuring our marketing and customer engagement activities are respectful and ethical
- Ensuring the privacy and security of our customers’ information
We do this by
- Communicating our commitment to customers on our website / via email
- Monitoring customer and visitor satisfaction via annual survey and promoting our open-door policy
We measure effectiveness by
- Following up on feedback
Ethical Sourcing
We are committed to
- Working with suppliers within a 40-mile radius when possible.
- Using ethical financial institutions
- Working with supplies who share our values
- Ensuring independent contractors / outsourced staff are paid the real living wage
We do this by
- Auditing suppliers for good business practices
- Banking with an ethical bank
- Refusing to work with unethical businesses
We measure effectiveness by
- Monitoring and reporting percentage spent with local suppliers
- Conducting an annual audit of suppliers
For questions about our code of ethics email sam@everyday-people.org
This code of ethics was last updated on 09/11/2022